Learn More About – Russ Dozeman, AAI

Tell us a little bit about your background. (Where did you go to school, where are you from, etc.
I grew up in Michigan, but have spent the last 23 years living in Florida.
What are your key accomplishments in your field?
I have over 20 years of banking experience which led me to a career in Commercial Insurance.
Why did you choose to work in this industry?
My experience in banking made an easy transition to work in Commercial Insurance. The two fields have a similar sales process and delivery, only banking requires more regulations.
Tell us about your approach to customer service.
I consider myself to be an analyst. When working with a client, I like to break the components of the topic/question apart piece by piece in order to better explain to the client. We then put them back together in the proper manner to ensure everyone is on the same page.
What would your pet say about you if we asked for a reference?
They would say I am always consistent and true to my word.
Describe yourself using only film titles.
Back to the Future, The Good, the Bad & the Ugly, and It’s a Wonderful Life.
What’s the best piece of advice you’ve ever received?
Always be prepared.
What’s the last song you listened to?
Jimmy Buffett – Havana Daydreaming
Is there something that excites you so much it keeps you awake the night before?
Taking a trip to the mountains!
Describe the most incredible view you’ve ever seen.
Yellowstone National Parl
What’s your pizza order?
Everything! – Except for pineapple.