Learn More About – Stephanie Kotlarczyk, PIAM

Tell us a little bit about your background. (Where did you go to school, where are you from, etc.
Born & raised in the Sarasota/Bradenton area. Attended Florida State University & after working a few years on the East Coast of Florida, decided to move back to the area to join forces with our family insurance agency, Commercial Insurance Marketing, Inc.
What are your key accomplishments in your field/ on the job?
I am proud that I earned my 2-20 Agent License and maintain strong relationships with my clients.
Why did you choose to work in this industry?
My father has worked in the insurance industry for over 45 years, from Claims adjusting to Sales, then Agency ownership. I decided to take a chance to learn from the best & joined the agency in 2004. After 15 years at CIM and my father’s retirement, I was offered a position at Boyd. Being a part of this team has allowed me to grow even more & I look forward to what the future holds for me here.
The insurance industry has provided a rewarding career and I am grateful for the opportunities that have come my way.
Tell us about your approach to customer service.
My approach to customer service is building a relationship with the client is first & foremost. It is important to listen, follow up in a timely manner & communicate clearly.
What’s the best piece of advice you’ve ever received?
Effort = Reward
What’s the last song you listened to?
More Than My Hometown by Morgan Wallen
Is there something that excites you so much it keeps you awake the night before?
The night before traveling or surprising my kids with something fun planned.
Describe the most incredible view you’ve ever seen.
Seeing my newborn children for the first time.
What’s your pizza order?
Pepperoni, Mushroom, Banana Peppers from The Loaded Barrel Tavern 🙂