Learn More About – Yvette Garza Lopez

Tell us a little about your background.
I was born and raised in Michigan. I lived most of my childhood in Detroit and the suburbs of D-town, then the majority of my young adulthood in Ann Arbor (Go Blue!). I also lived in Grand Rapids for a bit before moving to FL in 2015.
What are your key accomplishments in your field/ on the job?
Key accomplishments for me have been the growth and learning in the Life and Health industry. I am licensed to specialize in helping employers communicate their benefits programs to their employees. I find fulfillment in helping others navigate the crazy world of healthcare.
Why did you choose to work in this industry?
Initially, I worked in the pharmaceutical industry. What drew me to the insurance side of things was the crazy costs of medications – I wanted to know what went into those costs and what I could do to help change the process, or at the very least, help educate others so that they aren’t blindsided by these outrageous expenses. I haven’t been able to change much, but I won’t stop trying!
Tell us about your approach to customer service.
I approach every situation as if I am the one in the customer’s shoes. We’ve all been customers ourselves, right? So it’s simple: you treat others how you’d want to be treated.
Describe yourself using only film titles.
The Pursuit of Happiness. Working Girl. Easy Rider. Wonder Woman. The Hunger Games. The Good, The Bad, and The Ugly. 
What’s the best piece of advice you’ve ever received?
Attitudes are contagious. Make yours worth catching.
Bonus Advice: The brave may not live forever but the cautious never live at all.
What’s the last song you listened to?
The House of the Rising Sun by The Animals
Is there something that excites you so much it keeps you awake the night before?

Definitely, any time I know I’m going to get to ride my motorcycle!

Describe the most incredible view you’ve ever seen.
Colorado. The stars at night in Breckenridge, the snow-capped rocky peaks all around. It was absolutely breathtaking.
What’s your pizza order?
Pepperoni, Bacon, and Pineapple (Yep, I’m one of those people!)